Frequently Asked Questions (FAQ)

Welcome to Benstok’s FAQ section! We’re here to answer all your questions so you can shop with confidence. If you don’t find what you’re looking for, feel free to reach out at support@benstok.com or call us at +91 9114700471.

🛒 Order & Payment

1. How do I place an order?

Simply browse our collection, select your favorite T-shirt, choose your size, and click "Add to Cart". Proceed to checkout, enter your details, and complete the payment. Voilà—your order is confirmed!

2. What payment methods do you accept?

We accept:
✅ Credit/Debit Cards
✅ UPI (PhonePe, Google Pay, etc.)
✅ Net Banking
✅ Cash on Delivery (COD)

3. Is Cash on Delivery (COD) available?

Yes! Enjoy the convenience of COD across India. No advance payment—just pay when your order arrives!

4. Is my payment secure?

Absolutely! We use SSL-encrypted checkout and trusted payment gateways (Razorpay, PayU) for 100% secure transactions.

🚚 Shipping & Delivery

5. How long does delivery take?

Orders are delivered in 7-9 business days across India. Metro cities may receive them even sooner!

6. Do you offer free shipping?

Yes! All orders ship for FREE, no minimum purchase required.

7. Can I track my order?

Definitely! Once your order is shipped, you’ll receive a tracking link via SMS/email to monitor its journey.

8. Do you ship internationally?

Currently, we serve India only, but stay tuned for global shipping soon!

🔁 Returns & Exchanges

9. What if I don’t like the product?

No worries! We offer a 3-day easy return policy. Just raise a request within 3 days of delivery, and we’ll arrange a pickup.

10. Are returns free?

Yes! Returns are free of charge-we’ll even pick up the product from your doorstep.

11. How long do refunds take?

Once we receive the returned product, refunds are processed within 3-5 business days (UPI/Card) or 7 days for COD orders.

12. Can I exchange for a different size/design?

Yes! If you need a different size, initiate a return and place a new order. Exchanges are currently processed this way for faster service.

👕 Product & Sizing

13. What fabric are your T-shirts made of?

We use 100% premium cotton or cotton blends for a soft, breathable, and durable fit.

14. How do I choose the right size?

Check our detailed size guide (available on each product page) for accurate measurements. Still unsure? DM us on WhatsApp-we’ll help!

15. Do you offer plus sizes?

Yes! Select styles are available in XL, XXL, and XXXL. Filter by size or contact us for assistance.

16. Are the colors in the images accurate?

We try our best to match colors, but slight variations may occur due to screen settings. Need real pics? Check customer uploads on Instagram @Benstok!

🎁 Discounts & Offers

17. Do you have student discounts?

Yes! Students get extra 10% off-email us your ID at support@benstok.com for a coupon code.

18. Are bulk discounts available?

Absolutely! Orders of 10+ T-shirts get 20% off. Email us for corporate/college orders.

19. How do I apply a coupon code?

At checkout, enter the code in the "Discount Code" box and click "Apply".

20. Where can I find your latest offers?

🤝 Trust & Safety

21. Is Benstok a legit store?

100%! We’re a registered business based in Bhubaneswar (Odisha) with thousands of happy customers. Check out our reviews!

22. Can I trust the quality?

We test every batch for fabric, print, and stitching quality. Plus, our easy returns ensure you’re never stuck with a bad product.

23. Do you share customer data with third parties?

Never! Your privacy matters-we comply with GDPR and Indian data protection laws.

Still have questions?

📞 Call us: +91 9114700471
📧 Email: support@benstok.com
💬 WhatsApp: [Insert WhatsApp Link]

Ready to express yourself? Shop Now 🚀

Why This FAQ Works?

✅ Builds trust – Clear policies, quick refunds, secure payments.
✅ Reduces hesitation – Covers sizing, quality, and discounts.
✅ Encourages action – Ends with contact info + CTA.

Still have doubts? We’re just a call/chat away! Shop with confidence at Benstok-Where every tee tells your story. � Free shipping & easy returns!